(My driver ate my food) My driver got into my apartment building and called using the intercom. very very very poor service on both ends …, First delivery is not free... false advertising, Boy do I wish I read the reviews before ordering from this crappy company. Yea they refund your money but in 3 to 5 business days. Funny how none of us remembers ordering from this restaurant! Describe your complaint in detail, and suggest how Grubhub … The overall rating of the company is 1.4 and consumers are mostly dissatisfied..

scams you out of money, puts the wrong prices on menu items but i’m sure they don’t give the extra money to the restaurant so where’s it going? Why didn’t he send a picture of the food and where he left it, very suspicious. "@type": "HowToStep", }, Complaint from karlalea_gd@yahoo.com on 17 September 2020 about Grubhub in category Fast Food / Delivery / Takeaway, Two weeks ago we ordered a meal from Fat Willy's with GrubHub delivery. I am usually a loyal customer to good service and I will never use this service and recommend to others in my business line to never use this service for food delivery. I don't want anything from them but my account deleted. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I regret taking them up on it! I then called Grubhub and ask them there policy and they stated that drivers were suppose to take a picture of the food. grubhub was first mentioned on PissedConsumer on Dec 16, 2012 and since then this brand received 1951 reviews.. grubhub ranks 73 of 246 in Food Delivery category.

What really annoyed me is that Grubhub deleted the 1-star review I left their driver for the McDonalds order. BULLSH*T A** SERVICE!@!!!!!!!!!!!!!! Click on the 'File Grubhub complaint' button. Driver said order was at door and it was not. Talk about earning their review score!

Companies that are taking advantage of the current state of affairs deserve to be prosecuted as we find them criminal & plan to file a complaint with the BBB, Consumer Affairs & any other agency that will investigate & penalize such behavior. They say you get free delivery on your first order which is why I was willing to do it. Kept calling and was told they would call me back and never did. I use food delivery service usually for my business meetings and I will never use this company ever again. Click on the 'File Grubhub complaint' button. This is a review site, no? After having a very bad experience with Grubhub, I only attempted to use the service again because I got a $10 credit after the first awful experience. 3. 2. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I don’t have time to cook, much less sit on hold with customer service for 30 minutes. Whatever your complaint about Grubhub is, follow the next three steps in order to have the best chance of resolving your complaint. I have purchased a 2.5L tin of Dulux emulsion from b&q kidderminster. They offered a refund and a 30 dollar grub hub credit which I declined. I then received a text from grubhub saying the food was at my gate but no one was available to open it. I’m a nurse who works nights. Ridiculous. Both services are a complete mess and absolutely not worth the exorbitant cost. },{ I pre-ordered dinner to arrive at 6:30 pm, from a restaurant that is quite near to my apartment. ARE THEY JOKING? }] We called the restuarant and were promised a comprefund per Visa Debit Card.... Read more, Complaint from srkjaw@gmail.com on 25 July 2020 about Grubhub in category Fast Food / Delivery / Takeaway, Using grubhub for the first time and while tracking my order I noticed the driver going in the complete oposite drirection of my house. Grubhub sucks i ordered 3 tacos from… Grubhub sucks i ordered 3 tacos from taco bell and never received it after an hour tried the message system they have set up and no one told me there was no driver in the area they just kept putting my order on hold fucc grub hub … "name": "How to file a Grubhub complaint? I'm done with Grubhub.

I start losing my phone... Has there been any resolution to this? This is my 2nd and last time ordering from Grubhub I hope Grubhub realizes that there are multiple other food delivery services and there are not a necessity and get it together. To add insult to injury it takes five days to get a refund. As far as I am concerned Grubhub sucks big time! },{ Zero stars. He ended up driving past the location once again, my girlfriend tried to wave him down and he just left. Placed a sushi order from a local place (6 miles away) and waited 1.5 for the food to be delivered before I called the hub headquarters as the driver was not responding to my text or call. I Found a coupon that took a few dollars off of the delivery fee but not the whole thing. We spent $14k and could not get anyone to help us. This is the second time that I have ordered and they cancel my order. Driver passed the spot, and I tried contacting him multiple times and each time it said the lines were busy. They buying good reviews now so people will use them? But here's the kicker: the cost is more than double, and almost TRIPLE the cost of the actual food. That doesnt help me when i have to reorder and pay again because they have incompetent people working for them. So I called her and she said she had a double delivery. 1.

"text": "Click on the 'File Grubhub complaint' button." Customer service was snippy and rude, they emailed me saying they cancelled the order with no reason given as to why, and then offered nothing in return for the inconvenience. Oh, and GH offered a $15 discount & said it would be added at check out. Grub hub just needs to close down because they are bullsh*t and a damn joke!!!! Will never use agin and will make sure I tell every person I know they are a horrible business. Grub hub doesn't deserve to have a business. "text": "Describe your complaint in detail, and suggest how Grubhub should resolve it." Do you lack the integrity to let reviews … Here same thing I win and all of a sudden it glitches. Whatever your complaint about Grubhub is, follow the next three steps in order to have the best chance of resolving your complaint. Lucky for me i have the money to reorder but what if I didnt?! Well at check out, it said the discount only applied to first time orders!